How to connect your home

This is a step-by-step guide on how to connect electricity to your home. This is typically done if you're building a new home.

For advice on your electricity needs and the type of connection to be established, please contact your retailer or electrician.

Alternatively, view our flowchart representation of the process.

Step 1: Complete the application form

Download the New Connection application form.

Complete all necessary sections of the application form. Some of the information on this form may require input from your electrician or builder. See Help for completing Forms A&B for more information.

Step 2: Send the application form to your retailer

Once completed, send the form to your electricity retailer.

Your retailer will contact ETSA Utilities to establish the connection. We will install, adjust, maintain and read your meter (four times per year) as well as maintaining the junction box and wiring leading from your home to the network.

What happens next?

We will establish the new connection as requested.

Please note that information shared between ETSA Utilities and your retailer remains confidential.

Adobe PDF DocumentConnection and Supply Contract (401 KB)
  Standard customer connection and supply contract.
Adobe PDF DocumentFact sheet - customer connections (142 KB)
  Every year, customers request 26,000 new or altered connections from ETSA Utilities. This fact sheet explains the connection process and associated costs.