Bushfires and you

During times of extreme weather conditions in areas prone to bushfires it is critical that ETSA Utilities operates the network in a way that minimises the danger of personal injury and damage to property.

To achieve this, we may disconnect power to reduce the possibility of a fire starting from the interaction of the environmental conditions with the distribution network.

While this seldom occurs, customers need to be prepared so that they have plans in place to cope with an outage.

ETSA Utilities will restore electricity to customers as soon as safe and practicable after the dangerous conditions have passed, but in some areas there may be significant delays.

Where possible, ETSA Utilities we will advise customers and issue regular updates via the media to keep customers informed.

Due to the potential for outages either due to damage to the network or because of disconnection, customers should consider alternative sources of power for pumping water and operating fire-fighting equipment. A battery-powered radio may also prove useful as it can be used to monitor updates.

For further information please download our Bushfires and Your Electrical Safety fact sheet below: