About ETSA Utilities

ETSA Utilities operates a distribution network that stretches across South Australia, comprising thousands of kilometres of powerline and hundreds of substations.

We concentrate our efforts on achieving regulated requirements for high levels of service, reliability, safety and efficiency.

The key services we provide the South Australian community include:

• Delivering electricity from the high voltage network through poles and wires to your property or business
• Installing, maintaining and reading meters
• Providing an emergency response in the event of blackouts
• Repairing street lighting.

Retailers are responsible for managing your account, including all billing and service enquiries, and for organising connections and disconnections.

Apart from the regulated side of our business, ETSA Utilities also provides electrical infrastructure project management, construction and maintenance services for other businesses and government.

Please visit our Construction & Maintenance Services (CaMS) page for more information about the services we can provide for your business. 

To view a video presentation on South Australia's network operating environment, please click on one of the following links:

Network Operating Environment - High resolution video
(57MB streaming, 1296KB/sec)

Network Operating Environment - Low resolution video
(16MB streaming, 328KB/sec)